On the Dot

Who we are

We aim to be the #1 service provider of hyper local delivery in the UK. Retailers can no longer ignore that delivery is the critical retail battleground and those who embrace customer convenience and choice will win the race.

Born in 2015, our multi award-winning delivery platform connects retailers’ desire for a unique and innovative shopping experience with a shopper's demand for delivery convenience. The constant pull to help retailers innovate and create a competitive edge is our driving force. Using smart algorithms and machine learning models, with 25+ years’ industry insight and 10+ years of real data, we now support over 100 brands across the UK, covering 600+ stores.

As part of the CitySprint Group, our service is backed by CitySprint's reliable but flexible national courier infrastructure. This means not only is your product safe in our hands, we can get it wherever your customers need it- 99% of the UK mainland population can be reached by the network.


Our team

We are proud to have a best in class team who put our customers at the heart of everything we do. With hundreds of years’ experience in delivery collectively under our belts, our team work tirelessly, with huge amounts of passion and pride to deliver an innovative platform that exceeds expectations. Meet some of our team below:

Annual Report and Accounts

Our Annual Report details the key areas of focus for On the dot and other CitySprint Group companies, showing how we are improving the landscape of technology-led delivery. You can download the 2017 Annual Report and Accounts below.